The application enables the citizens of the city of Pula to ANONYMOUSLY signal certain problems or suggestions to the city institutions.The application / proposal is attached to:1) image from the camera or memory of a mobile device.2) a more detailed description of the application / proposal3) location marker which is marked manually or automatically when GPS is on.Sent applications are sent to the server center, which is transparently accessible to city institutions and all citizens via the website www.smartpula.euThrough the application, it is possible to monitor the status of your own applications.Internet access is required to submit an application.ADDITIONAL VALUES OF THIS SYSTEM:The system enables the demolition of walls of communication between citizens and various responsible institutions of the city.The system displays all reports and statistics and the course of solving each individual problem of citizens.Citizens can actively propose their ideas and suggestions and receive direct feedback.Citizens get a sense of how much responsible institutions ‘do their job’.